Terms & Conditions

Even the lawless have rules.

Terms & Conditions

  • Ticket Refund: No tickets will be refunded, even in the case of rescheduling
  • Wristband Ticketing: You will receive your washable wristband at the festival gate or. The wristband gives you access to all music stages and activities at the festival for designated dates. Removal/ loss of the wristbands will not be replaced.
  • Children under the age of 13 (born before 16.11.99) are allowed without a pass, though pre-registration is mandatory. All minors have to be accompanied by an adult/ parent/ guardian.
  • Rights of admission are reserved, even for valid ticket holders.
  • Counterfeit tickets and ticketholders will be prosecuted.
  • Photo ID: To get your wristband pass, you have to present a valid photo-id. In case of a Debit/ Credit Card purchase – please bring the card or a copy of – with you.
  • Alcohol will not be served to patrons under the legal drinking age; we reserve the right to ask for a valid photo-id before serving. Drink responsibly.
  • Artist programming and lineup are subject to change during the festival
  • Tickets/ Wristbands provide access to festival site and activities. Non-residents are not allowed in any Residential Zone.
  • Residents of different campsites are only allowed in their zone. For example – campers in the Bring Your Own Tent campsite will not be allowed in the Swiss Tent Village or vice versa.
  • There are 3 entries to the festival, according to your pass. Day passes through the General Entry. Campers will enter the festival only from their entry. All gates will be marked clearly.
  • Management reserves the right to frisk/ take any security procedure they deem fit.
  • Handheld personal communication devices will be permitted unless otherwise advised. As a condition of entry to the venue, ticket-holder agrees that the creation, storage or use of any data or any such recordings for any form of public advertisement, display, commercial gain or for any other purpose (except for your own enjoyment) is not permitted without prior written permission from Ragasthan Events Pvt Ltd.
  • No tickets for the event shall be used by any person for re-sale, advertising, promotional or commercial purposes, including but not limited to prizes, competition, contests or sweepstakes without obtaining written consent of the promoter Ragasthan Events Pvt Ltd.
  • No dangerous or potentially hazardous objects including but not limited to weapons, knives, guns, fireworks, laser devices, bottles, musical instruments will be allowed in the venue and may be ejected with or without the owner from the venue.
  • The sponsors/bands/organizers are not responsible for any injury or damage occurring due to the event. Any claims regarding the same would be settled in courts in Mumbai.
  • This event uses amplified sound. Wear hearing protection at live concerts to reduce the risk of hearing damage. Earplugs are recommended, especially for children.
  • Strobe lighting at this event may trigger epileptic fits. Those with a history of epilepsy or any health condition that would be of concern must take adequate precautions.
  • This event will take place in the desert. Please consult your doctors/ carry prescribed medicines/ take necessary health precautions before coming.
  • No drug use – consumption of narcotics is illegal and those found in possession of or consuming narcotics at the event will be handed over to police authorities.
  • Carrying of liquids, alcohol, cigarettes and banned substances including outside food will not be permitted in the venue.
  • No liability claims of food, pollution and other consumption poisoning will be entertained.
  • Parking near or at the festival premises is at the risk of the vehicle owner.
  • You shall not use or display within the venue any sponsorship, promotional or marketing materials unless authorized by written confirmation from Ragasthan Events Pvt Ltd.
  • The holder of this ticket grants organizers the right to use, in perpetuity, all or any part of the recording of any video or still footage made of the holder’s appearance on any channel or magazine for broadcast in any and all media globally and for advertising, publicity and promotions relating hereto.
  • The organizers reserve the right without refund or other recourse, to refuse admission to anyone who is found to be in breach of these terms and conditions including, if necessary, ejecting the holder/s of the ticket from the venue after they have entered the ground.
  • Force majeure conditions are applicable to the event.
  • In case of cancellation or postponement of the event, this ticket is valid for a performance at a later date to be announced by the organizer.
  • First aid/medical facilities will be provided to the best of our abilities, however, the management is not responsible for any problems that may arise.

Children at Ragasthan

Kids under the age of 13 (born before 16.11.99) are welcome without a pass, though registration is mandatory. All minors have to be accompanied by an adult/ parent/ guardian.

Pets at Ragasthan

Yes, we love animals and your pet is welcome and he/she does not require a pass!
Rules & Regulations must be followed; non-compliance of the same can lead to ejection of said pet-owner (pet might still be allowed to stay – depending on the case). But the rules have to be followed.
  • YOUR PET = YOUR RESPONSIBILITY. Please check with your vet about any safety measures of being in a desert while planning..
  • Please bring special food (water is freely available)/ medicines/ anything you might need – as these won’t be available. (This is the only ‘outside’ food that will be allowed).
  • Please make sure you clean up after your pet.
  • We would hate for any animal to be leashed, muzzled or caged, but do carry one just in case.
  • While we love animals, there are those who don’t or are sometimes scared. Please make sure we respect everyone’s space and choices for the same.
  • Pets will not be allowed within the 3 music stages for safety of the pet if any gig is on at the time on the said stages.

 

All disputes are subject to Mumbai jurisdiction only.

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